FAQs
Find quick answers to common questions about Benies for both customers and businesses.
FAQs
1. What is Benies?
Benies is a membership-based platform that connects people with local businesses. Members discover offers, experiences, and places worth visiting while businesses gain visibility and repeat customers.
2. How does Benies work?
Businesses join the Benies network and list their offers. Members explore these offers and visit participating businesses. As members continue engaging with businesses in the network, they unlock more value through the Benies membership system.
3. Is Benies free for businesses?
Yes. Businesses can join Benies and list their offers for free. There are no listing fees, no commissions, and no revenue cuts.
4. What types of businesses can join Benies?
Benies is designed for local businesses such as cafés, restaurants, wellness studios, retail shops, entertainment venues, and other experience-based businesses.
5. How long does it take to join Benies?
Creating a business profile takes only a few minutes. Once submitted, the Benies team reviews the profile and businesses can start listing offers shortly after approval.
6. Do businesses need special software to use Benies?
No. Benies works alongside your existing operations. Businesses can manage offers and engagement directly through the platform.
7. Can customers use Benies in any city?
Benies is expanding city by city. As the network grows, more businesses and experiences become available for members to discover.
8. How do customers benefit from Benies?
Members can explore local businesses, redeem offers, and discover experiences in their city while supporting local communities.
9. How can I join Benies?
Customers can sign up directly on the platform. Businesses can apply to join the network and start listing offers once approved.
10. How do I sign up as a customer?
Simply click on "Sign Up" in the header, select "Customer" role, and choose a customer profile. You can start browsing and redeeming offers immediately!
11. Is it really free for businesses?
Yes! Businesses can create unlimited offers, participate in events, and track redemptions completely free of charge. No fees, no hidden costs.
12. What is moments subscription?
Our moments subscription gives you unlimited redemptions across all businesses, access to exclusive member-only moments, and priority support.
13. How do I verify a customer redemption?
As a business, you can search for redemptions by token or QR code in your Business Portal. The system will show you all the details needed to verify the redemption.